Top Questions to Ask Solar Installers Near Me Before Signing a Contract
Switching to solar energy is a smart decision for Australian homeowners and businesses. It reduces energy costs, increases property value, and helps lower your carbon footprint. However, before signing any contract, it’s crucial to ask the right questions to ensure you’re dealing with a trustworthy provider. If you're searching for solar installers near me, asking these key questions can help you make an informed decision and avoid costly mistakes.
At Zeneco Energy, we believe informed customers are satisfied customers. Here are the top questions you should ask a solar installer before signing on the dotted line.
1. Are You Accredited by the Clean Energy Council (CEC)?
CEC accreditation is essential in Australia. It ensures the installer meets industry and safety standards and that you’re eligible for government rebates and feed-in tariffs. Always ask for proof of CEC accreditation.
2. What Brands and Products Will You Install?
Request detailed information about the solar panels, inverters, and mounting systems the installer plans to use. Are the components from reputable manufacturers? Are they backed by warranties?
Zeneco Energy uses Tier 1 panels and high-performance inverters to ensure long-term durability and optimal performance.
3. What Is Included in the Quotation?
A trustworthy installer will offer a clear, itemised quote that includes everything—equipment, labour, connection fees, and any optional extras like battery storage or system monitoring.
Avoid vague estimates or pushy sales tactics. Transparency is key to building trust.
4. Will You Conduct a Site Inspection?
An installer should always visit your property to assess the roof condition, orientation, shading, and other factors that influence system performance. If they try to quote over the phone without seeing your property, consider it a red flag.
5. What Warranties Do You Offer?
Check that you’re getting three types of warranties:
Product warranty (for hardware)
Performance warranty (usually 25 years for panels)
Workmanship warranty (covers the installation)
At Zeneco Energy, we stand behind our work with comprehensive warranties and responsive customer support.
6. Who Will Carry Out the Installation?
Ask whether the company uses in-house technicians or subcontracts the job. Knowing who will be on your roof gives you a better idea of the quality and accountability of the installation.
7. What Happens After Installation?
Good installers offer post-installation support, including performance monitoring and help with any technical issues. Ask how you’ll be supported after the system is installed.
Final Thoughts
Choosing the right installer is just as important as choosing the right system. If you’re looking for reliable, professional solar installers near me, Zeneco Energy is here to help. We offer tailored solar solutions, use premium products, and prioritise customer satisfaction from consultation to after-sales support.
Get in touch with us today to schedule a no-obligation site assessment and make your switch to solar smooth and successful.
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